With the game not loading and being stuck at launch with white or black screen after the miHoYo logo, one of the major cause is the system not meeting the minimum specifications to play the game. Ensure your System Meets the Minimum Specifications
Here are the solutions to resolve the issue. Fix Genshin Impact White Screen At Launch, While Loading, or After miHoYo Logoįrom what we know about the Genshin Impact white screen at launch, it appears to be a problem when the system does not meet the recommended settings or the DirectX is not installed correctly. Let’s resolve the white screen with Genshin Impact.
In addition, if there is an error with the game that we haven’t covered in our guides, you can let us know via the comment and we will address it in our upcoming guides.